A9D, Apoorva Appartments
Noida
12 February, 20XX
Work Manager
PQR Builders,
Sector 55 Noida
Sub : Complaint against the poor condition of flat
Dear Sir,
On 20‌th ‌ December, 20XX, I purchased a flat from PQR Builders in 'Ashiana Apartments'. The flat is on the first floor of D-Wing in sector 55, Noida. Initially, when the flat was shown to us, it was in excellent condition with walls, doors, ceiling perfectly painted and well-furnished. The kitchen and bathroom were very well-equipped with attractive fittings, seeing it we were tempted to buy it immediately.
But now, I'm very hurt to inform you that the flat which I purchased only two months before is in a very poor condition and so I, hereby, lodge a complaint against the negligence and dereliction on your part. Within a period of two months I'm facing a lot of problems like seepage in the walls and ceilings, wall paint peeling off, leaking of sanitary fittings, lift getting stalled, etc. Even the service men do not turn up on time to rectify the problems.
Please ask your mechanic and service men to check the fittings and do the required repair work.
Yours faithfully,
Karuna/Karan