CBSE Class 12 Business Studies 2014 Delhi Set 3 Paper

© examsnet.com
Question : 1
Total: 6
State any three responsibilities that a consumer should keep in mind while purchasing, using and consuming goods and services.
Solution:  
A consumerhimself is responsible for safeguarding his own interest and to protect himself from exploitation.
Some of the responsibilities of a consumer are given below:
(i) Awareness: A consumer must be aware of the availability of various goods in the market so that he can choose a better product.
(ii) Looking for quality marks: Consumer must look the quality certification marks before purchasing goods. These include ISI in case of electrical goods and AGMARK in case of agricultural goods.
(iii) Asking for cash memos: Whenever consumer purchase any goods he or she should always ask for the cash memo or bill for the good and service purchased. The bill acts as a proof of purchase and can be used for future references.
© examsnet.com
Go to Question: