(i) Right to be informed: The consumer has the right to be informed of the quality, quantity, price, weight, etc. of the goods and services. In India, it is mandatory for the manufactures to provide all such information on the package of the goods. The consumer has full right to know about the goods and the period within which it should be used.
(ii) Right to seek redressal: A consumer has the right to seek redressal. The Consumer Protection Act provides compensation in the form of replacement of product, monetary compensation etc. to the aggrieved customer. Under this Act, consumer forums have been set up at district, state and national levels with different monetary limits.