CBSE Class 12 Business Studies 2015 Outside Delhi set 1

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Question : 21
Total: 39
The workers of 'Gargya Ltd.' are unable to work on new computerized machines imported by the company to fulfill the increased demand. Therefore, the workers are seeking extra guidance from the supervisor and the supervisor is overburdened with the frequent calls of workers.
Suggest how the supervisor, by increasing the skills and knowledge of workers, can make them handle their work independently.
Also state any three benefits that the workers will derive by the decision of the supervisor.
Solution:  
The supervisor can provide 'technical training' to the workers regarding the use of machines with increased and improved knowledge, the workers will be able to work independently. The benefits that the workers will derive by the decision of the supervisor are as follows:
(i) Career growth: Training helps employees to improve their skills and knowledge.
(ii) Increased earnings: Training helps to improve the performance and productivity of workers. And with improved performance workers can earn higher wages and incentives.
(iii) Safety of employees: Trained Workers are less prone to accidents as they are more efficient to handle machines and materials.
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