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Anjali had been working with 'Tata Enterprises' for the last ten years. She was famous for her dedication towards the work. When the Manager who was senior to her retired, all her colleagues thought that now Anjali would be promoted. But to everyone's surprise the vacant post was filled by an outsider 'Miss Monika.' Anjali felt demoralised and her performance started declining. She would absent herself often and could not meet her targets.
Miss Monika was a good leader who would not only instruct her subordinates, but also guide and inspire them. She noticed Anjali's behaviour and felt that her performance could be improved. She started involving Anjali in decision-making issues related to the organisation and made her a part of a highlevel joint management committee. Anjali was now punctual to office and her performance started improving.
Miss Monika was a good leader who would not only instruct her subordinates, but also guide and inspire them. She noticed Anjali's behaviour and felt that her performance could be improved. She started involving Anjali in decision-making issues related to the organisation and made her a part of a highlevel joint management committee. Anjali was now punctual to office and her performance started improving.
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Question : 31
Total: 39
State any three features of the element identified in (b) above.
Solution:
Features of motivation are as follows:
(i) Motivation is an internal feeling: Motivation is a psychological concept and cannot be forced on employees. The internal feeling like needs, desires or urges influence human behaviour to act in a particular manner.
(ii) Motivation produces goal oriented behaviour: Motivation influences employees behaviour in such a manner so that they can achieve their goals.
(iii) Motivation can be positive or negative: Employees can be motivated either by positive motivators or by negative motivators. Positive motivation offers something precious in the form of additional pay, incentives, promotion, etc. Negative motivation means making use of negative motivators like punishment, threat of demotion, etc. to influence employee's behaviour to act in a desired manner.
(i) Motivation is an internal feeling: Motivation is a psychological concept and cannot be forced on employees. The internal feeling like needs, desires or urges influence human behaviour to act in a particular manner.
(ii) Motivation produces goal oriented behaviour: Motivation influences employees behaviour in such a manner so that they can achieve their goals.
(iii) Motivation can be positive or negative: Employees can be motivated either by positive motivators or by negative motivators. Positive motivation offers something precious in the form of additional pay, incentives, promotion, etc. Negative motivation means making use of negative motivators like punishment, threat of demotion, etc. to influence employee's behaviour to act in a desired manner.
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