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Question : 21
Total: 34
'A.S. Environs Ltd.' is dealing in Environment Consultancy. To get the business, the team leader and his team used to travel to different states to give presentation to their clients. As per the policy of the company, the team leader used to travel by air whereas his team travelled by road/train. It was not only time consuming but also at times forced the female team members to travel alone.
As a result, the subordinates were not acting in a desired manner to achieve organisational goals. The CEO of the company came to know about it. He called the team leader, discussed the matter with him and decided to change the travel policy of the company. It was decided that in future all the members including the leader would travel together and usefully utilise the travelling time in discussion about the presentation to be given to the clients. This made a positive impact and every member of the team started acting in a manner as desired by the team leader.
State the features of the element of the function of management used by the CEO.
As a result, the subordinates were not acting in a desired manner to achieve organisational goals. The CEO of the company came to know about it. He called the team leader, discussed the matter with him and decided to change the travel policy of the company. It was decided that in future all the members including the leader would travel together and usefully utilise the travelling time in discussion about the presentation to be given to the clients. This made a positive impact and every member of the team started acting in a manner as desired by the team leader.
State the features of the element of the function of management used by the CEO.
Solution:
The element of the function of management used by CEO is 'Motivation'. This is because an employee does not act in a desired manner when he feels demotivated. But a change in the travel policy had a positive impact on employees and they start acting in a manner desired by the leader which is possible only with the help of motivation.
Features of Motivation:
(i) It is an internal feeling as the urges, drives or needs of human beings which influence human behaviour are internal.
(ii) It produces goal directed behaviour as it stimulates people to accomplish desired goals.
(iii) It can be positive in the form of positive rewards or negative like punishment desired goals.
(iv) It is a complex process as any type of motivation may not have a uniform effect on all the members.
Features of Motivation:
(i) It is an internal feeling as the urges, drives or needs of human beings which influence human behaviour are internal.
(ii) It produces goal directed behaviour as it stimulates people to accomplish desired goals.
(iii) It can be positive in the form of positive rewards or negative like punishment desired goals.
(iv) It is a complex process as any type of motivation may not have a uniform effect on all the members.
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