CBSE Class 12 Business Studies 2017 Outside Delhi set 2

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Question : 3
Total: 6
Explain briefly any three organisational barriers to communication.
Solution:  
Few organisational barriers to commu-nication are (any three):
(i) Technical Jargon: People who belongs to a certain technical group have their own technical language, which cannot be understood by everybody, technical language could be a barrier in effective communication, so managers should use simple language while communicating with employees.
(ii) Lack of Attention: Sometimes it may happen that the receiver is not paying full attention to the sender or he may be distracted by something, so psychological hurdle may arise in the communication.
(iii) Faulty Translations: Managers are the link between the superiors and the subordinates, they transfers the orders of the superiors to the lower level, so he should translate the messages given by superiors in such a way that it could be easily understood by the subordinates.
(iv) Semantic Barriers: When the managers are explaining something to their subordinates, there are chances that they may make certain gestures or expressions of which receiver may get a wrong meaning of, this happens, because the messages are not sent in the simple understandable language.
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