CBSE Class 12 Business Studies 2019 Delhi set 1

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Question : 15
Total: 40
State 'Job Enrichment' and 'Employee Participation' as non-financial incentives. How do they motivate employees?
Solution:  
Job enrichment : It means designing jobs that include greater variety of work content, require higher level of knowledge and skills, give workers more autonomy and responsibility and provide the opportunity for personal growth and a meaningful work experience. If jobs are enriched, they themselves become a source of motivation to employees.
Employee participation : It means giving more autonomy and power to the employees. It makes them feel that their jobs are important and this feeling makes them contribute positively to use their skills and improve their performance.
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