CBSE Class 12 Business Studies 2023 Outside Delhi set 1

Rajneesh purchased a 500‌ml bottle of fruit juice for ₹ 60 in Ahmedabad from a local store. While consuming it, he found an insect floating in it. He sent a legal notice to the company immediately and decided to approach a Consumer Dispute Redressal Agency for a relief of ₹2 lakh.

Question : 38

Total: 45

State any two reliefs that can be granted to Rajneesh in the above.

Solution:

Relief Measures:
1. Refund price paid.
2. Payment of a reasonable amount of compensation for any loss or injury suffered.
3. Payment of punitive damages in appropriate circumstances.

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