Case Study
Urban Company is Asia's largest online home service platform. Launched in 2014, Urban Company today operates in India, Australia, Singapore, the UAE and the Kingdom of Saudi Arabia. Theplatformhelpscustomers book reliable and high-quality services-beauty treatments, massages, haircut, home cleaning, handymen, appliance repair, painting, pest control and moredelivery by trained professionals conveniently at home. Urban Company's vision is to empower millions of professionals worldwide to deliver services at home like never experienced before.
Urban Company provides a platform that allows skilled and experienced professionals to connect with users looking for specific services. All the professionals, though experienced and skilled, undergo intensive training modules before being allowed to list their services on the platform. once on the platform, Urban Company's matchmaking algorithm identifies professionals who are closest to the users' requirements and arailable at the requested time and date.
In reference to the above case, answer the following questions :