Rights of consumers :
(a) Right to be informed : Adequate and accurate information about the quality, quantity, purity, standard and price of goods and services must be provided to consumers. This information helps consumers while making the decision to buy and use a product.
(b) Right to seek redressal : Consumers have been given the right to redress their grievances relating to the performance, grade and quality of goods and services. The Consumer Protection Act has duly provided for a fair settlement of genuine grievances of consumers. It has also set up a proper mechanism for their redressal at the district, state national levels.
(c) Right to safety : It implies the right to be protected against the marketing of such goods and services which are hazardous to our health and property. The goods and services purchased by any consumer should be safe. The producers should also strictly follow the safety rules and regulations while producing any goods or services. The consumer should preferably purchase branded products with ISI mark or Agmark or Hallmark.