For the first blank, the transition “more important” tells you to change direction from “actual words.” Also, sarcastically is an example of tone. Look for a choice that means tone. Inflection fits tone. Pitch is nonverbal, but it does not match the example of sarcastically. Accuracy does not fit. For the second blank, look for a word that means conveyed or spoken. Utilized is the best match. Implied and repudiated don’t fit.