Test Index

ITIL 4 Foundation Practice Test 6

© examsnet.com

Question : 6 of 30

Marks: +1, -0

Which statement about the 'service request management' practice is CORRECT?

Service requests are fulfilled using simple workflows
A new workflow is created for each type of request
Additional approval is sometimes needed for restoration of service
Financial authorization is sometimes required for service requests

Go to Question:

Prev Question

Next Question