The following are some of the functions performed by consumer organisations for the protection and promotion of interest of the consumers.
(i) Consumer education: The consumer organisations arrange various training programs and seminars to educate the consumers about their rights and duties.
(ii) Publishing journals: In addition to the training programs and workshop, they also extend awareness through journals and periodicals. These journals and periodicals provide information about various consumer problems and available legal remedies and other such matters.
(iii) Legal assistance: They also provide legal assistance and aid to the consumers and help them in seeking suitable redressal.
(iv) Encouraging protest against exploitation: They encourage the consumers to protest strongly against any form of exploitation and unfair trade practices.