CBSE Class 12 Business Studies 2019 Delhi set 2

Show Para  Hide Para 
Explain the following functions of marketing:
© examsnet.com
Question : 9
Total: 14
Customer support services
Solution:  
Customer Support Services : A very important function of marketing relates to developing customer support service such as after sales services, etc. All these services aims at providing maximum satisfaction to the customers which in turn helps in procuring repeat sales from the existing customers and developing brand loyalty for the product.
© examsnet.com
Go to Question: