CBSE Class 12 Business Studies 2019 Outside Delhi set 1

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Question : 14
Total: 44
Distinguish between Formal and Informal organisation on the basis of the following:
(a) Origin;
(b) Authority; and
(c) Leadership
Solution:  
 Basis  Formal Organisation  Informal Organisation
 (a) Origin  It arises as a result of company's rules and policies  It arises as a result of social interaction among the employees.
 (b) Authority  Authority arises on the basis of position a person holds in management.  Authority arises on the basis of personal attributes of a person.
 (c) Leadership  Managers provide Leadership to the employees.  Leaders may or may not be managers. They are mutually chosen by the group of employees.
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