CBSE Class 12 Business Studies 2022 Delhi set 2

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Question : 1
Total: 4
'Analysing deviations' is an important step in the process of controlling. It is therefore important to focus on key result areas which are critical to the success of an organisation.
Identify and give the meaning of the concept discussed above.
Solution:  
The concept discussed in the above lines is 'Critical Point Control'. This technique is based on the belief that a manager cannot control each and every activity of the organisation. Thus, the focus should solely be on the key result areas (KRAS) that are critical to the success of the organisation.
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