© examsnet.com
Question : 8
Total: 11
Explain any two psychological barriers to communication.
Solution:
Psychological/Emotional Barriers:
Emotional or psychological factors act as barriers to communicators. Some of the psychological barriers are:
(i) Premature evaluation: Judgement before listening leads to misunderstanding.
(ii) Lack of attention: Poor listening due to preoccupied mind of the receiver may disappoint the sender.
(iii) Loss by transmission and poor retention: When oral communication passes through various channels of communication, it destroys the structure of the message or leads to transmission of inaccurate message.
(iv) Distrust: If the parties do not believe each other, they cannot understand each other's message in its original sense.
Emotional or psychological factors act as barriers to communicators. Some of the psychological barriers are:
(i) Premature evaluation: Judgement before listening leads to misunderstanding.
(ii) Lack of attention: Poor listening due to preoccupied mind of the receiver may disappoint the sender.
(iii) Loss by transmission and poor retention: When oral communication passes through various channels of communication, it destroys the structure of the message or leads to transmission of inaccurate message.
(iv) Distrust: If the parties do not believe each other, they cannot understand each other's message in its original sense.
© examsnet.com
Go to Question: