CBSE Class 12 Business Studies 2023 Outside Delhi set 3

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Question : 8
Total: 11
Explain any two organisational barriers to communication.
Solution:  
Organisational Barriers
These barriers are related to the organisational structure:
(i) Organisational policy: When organisational policy does not support the free flow of communication then it does not lead to effective communication. There should be several channels of communication so that effective, safe, fast, and correct messages can be conveyed. If the organisation only follows a single network of communication then it does not help in proper communication.
(ii) Status: Because of the status of some people, we restrict ourselves from conveying the message. When a superior is not friendly enough that the subordinates are scared to communicate their ideas and thoughts then it leads to hampered communication.
(iii) Complexity in organisational structure under Barriers to Communication: Organisational structure is the hierarchical managerial levels that are set up by an organisation that has its own benefits but when the organisational structure is complex then the flow of information takes time and the message may be distorted in between.
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