ICSE Class X Commercial Applications 2018 Solved Papers

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Question : 22
Total: 33
Write short notes on :
(i) Consumer Rights
(ii) Direct and Indirect Labour cost
Solution:  
(i) Consumer rights is the right to have information about the quality, potency, quantity, purity, price and standard of goods or services', as it may be the case, but the consumer is to be protected against any unfair practices of trade. It is very essential for the consumers to know these rights.
Six consumer rights are:
(1) Right to safety.
(2) Right to be informed.
(3) Right to choose.
(4) Right to be heard.
(5) Right to seek redressal.
(6) Right to consumer education.
(ii) Direct Labour Cost : The wages paid to the labour which can be wholly and directly identified with a particular product is called direct labour cost, e.g., wages/salaries paid to the machine operator.
Indirect Labour Cost : Indirect labour cost means the wages paid to the labour which cannot be wholly and directly identified with a particular product. It helps in the production process. Wages paid to storekeeper, foremen, timekeeper, inspectors, etc., are examples of indirect labour.
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