The quality policy set by management, not the project manager. The project must adhere to these standards. 1 is incorrect. This is likely to cause more hard feelings with Marcy. 2 is incorrect. This explanation may be beyond the project manager’s ability and position. In addition, Marcy may find this insulting that the project manager is explaining a policy to her. 3 is incorrect. This may or may not be true; the question does not provide enough information to come to this conclusion.