"The researchers found that the people using the simple software developed better strategies, made fewer mistakes and developed a deeper aptitude for the work. The people using the more advanced software, meanwhile, would often "aimlessly click around" when confronted with a tricky problem. The supposedly helpful software actually short-circuited their thinking and learning." The above excerpt gives the findings of the Utrecht University experiment. The two study groups(one assisted by simple software and the other by a more sophisticated one) show contrasting behaviours. When confronted with a tricky problem, the one with the advanced software would often aimlessly click around the screen to solve the problem. This shows the dependent behaviour of the user on the software. In other words, the users, rather than trying to develop a strategy for the problem, were expecting it to get done by the software. Option A: Nowhere in the excerpt was the competency of the users questioned. Instead, it was the effect of the dependency on the software being tested. Thus, this option cannot be inferred. Option B: The users expected the software to help with the tricky problems. This was described by the phrase "aimlessly click around" in the above excerpt. Thus, this is the correct option. Option C: The phrase "aimlessly click around" was not used to contrast the strategies adopted by the two study groups; hence, this is not the correct option. Option D: This again cannot be inferred from the above excerpt. Thus, the correct option is B.