PMI Agile Certification Practitioner(PMI ACP) Exam Practice Test 1

To coach and assist team members to a favorable outcome, agile leaders need to be able to understand when members are upset, frustrated, angry, or stuck. If a leader walks into a team’s area and starts to complain about something, the team will likely replicate the leader’s emotions. The other responses are incorrect. Emotional intelligence does not have a direct impact on the deliverables, but on the people who create the deliverables; even though agile projects change often, the purpose of emotional intelligence isn’t to gauge productivity; in order for the team to be successful, the leader needs to continuously work on their emotional intelligence, which is different from the leader just working on their IQ.