CBSE Class 12 Business Studies 2014 Delhi Set 1 Paper

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Question : 18
Total: 27
Explain the following rights of consumers:
(i) Right to be informed
(ii) Right to safety
Solution:  
(i) Right to be informed: A consumer has the right to be informed about the quality, quantity, price, ingredients, weight, etc., of goods and services. In India, it is mandatory for the manufactures to provide all such information on the package and label of the goods. This helps the consumer in making a wise choice.
(ii) Right to safety: The right to safety protects consumers against goods and services that are hazardous to life, health and property, for example, electrical appliances and cooking gas cylinders with manufacturing defects. The consumer has the right to be protected against such defective products.
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