CBSE Class 12 Business Studies 2016 Outside Delhi set 1

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Mr. Fernandes is the owner of Unibie Enterprises, carrying on the business of manufacturing electrical appliances. There is a lot of discontentment in the organisation and targets are not being met. He asked his son, Michel, who has recently completed his MBA, to find out the reason.
Michel found that all decision making of the enterprise were in the hands of his father. Moreover, his father did not have confidence in the competency of the employees. Thus, the employees were not happy.
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Question : 10
Total: 34
Identify any two communication barriers because of which 'Unibie Enterprises' was not able to achieve its target.
Solution:  
The two communication barriers because of which 'Unibie Enterprises' was not able to achieve its target are:
(i) Organisational barrier: Organisational barrier is one of the reason because of which 'Unibie Enterprise' was not able to achieve its targets as the policy of the organisation was based on centralized decision making i.e. all decisions of enterprises were in the hands of Michel's father.
(ii) Personal barrier: Personal barrier is one of the reason because of which Unibie Enterprise was not able to achieve its targets, was lack of confidence of superior in his subordinate.
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