CBSE Class 12 Business Studies 2019 Delhi set 2

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Question : 7
Total: 14
Differentiate between 'Advertising' and 'Personal Selling' on any four bases.
Solution:  
The difference between 'Advertising' and 'Personal Selling' is given as follows :
 Basis  Advertising  Personal Selling
 Nature  Impersonal form of communication where the seller communicates with thecustomer through the media (television, newspapers, etc.)  Personal form of communication, where the seller directly interacts with the potential customer.
 Reach  Broader reach, as an advertisement reaches a large number of people simultaneously.  Narrower reach, as only a few people can be contacted directly.
 Flexiblity  Inflexible, as advertisements are standardised and cannot beadjusted as per the requirements of different customers.  Flexible, as the seller, can adjust the message as per the requirements of different customers.
 Cost  Cost per person reached is very low.  Cost per person is quite high.
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