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Question : 12
Total: 19
State any five responsibilities of a consumer under Consumer Protection Act, 2019.
Solution:
These consumer rights entail various responsibilities from the consumers' end. The following are some of the responsibilities that a consumer must fulfill:
(i) Awareness: A consumer should be well aware of the availability of various goods and services in the market to choose carefully and wisely.
(ii) Look for Quality Marks: Before buying a product, a consumer must always look for the quality certification marks, such as ISI in case of electrical goods, AGMARK in case of agricultural goods, etc.
(iii) Ask for Cash Memo: A consumer should always ask for cash memos or bills for the goods and services purchased by them. The bill acts as proof of purchase and can be used for future references.
(iv) Check Information on Labels: A consumer must read the label carefully. Labels on goods provide useful information about price, weight, product's expiry date, etc.
(v) Honest Transactions: A consumer must always choose legal dealings and discourage illegal trade practices such as black marketing and hoarding.
(i) Awareness: A consumer should be well aware of the availability of various goods and services in the market to choose carefully and wisely.
(ii) Look for Quality Marks: Before buying a product, a consumer must always look for the quality certification marks, such as ISI in case of electrical goods, AGMARK in case of agricultural goods, etc.
(iii) Ask for Cash Memo: A consumer should always ask for cash memos or bills for the goods and services purchased by them. The bill acts as proof of purchase and can be used for future references.
(iv) Check Information on Labels: A consumer must read the label carefully. Labels on goods provide useful information about price, weight, product's expiry date, etc.
(v) Honest Transactions: A consumer must always choose legal dealings and discourage illegal trade practices such as black marketing and hoarding.
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