Reliefs available to the consumer: In case the concerned Commission passes an order in favour of the aggrieved party, it can pass one or more of the following directions to the opposite party (Any five)
(i) Repair the defective goods or remove the deficiency in service.
(ii) Replacement of the defective good with a new one.
(iii) Refund the price that was paid by the customer for the goods or services.
(iv) Payment of compensation in cash for the loss or injury suffered.
(v) Payment of punitive damages.
(vi) Removal of misleading advertisement and issue of a correct advertisement henceforth.
(vii) Ceasing the manufacture of hazardous goods.