ICSE Class X Commercial Applications 2023 Solved Papers

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Question : 22
Total: 41
Justify the following sentences for or against and give a reason:
(a) Training reduces employee turnover.
(b) Good public relations do not help in building goodwill and positive image.
Solution:  
(a) For : Yes, training reduces employee turnover as it increases the efficiency of worker which boosts the morale of the employees. This ensures employee loyalty, long term growth and a lifetime association with the organisation.
(b) Against : Good public relations helps in building goodwill and positive image. Public relations deals with diverse interests of the publics of a business organisation i.e., employees, stock holders, consumers, distributors, suppliers, Government and media. These activities help build a positive image for an organization.
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