Universal Containers maintains their service level agreements at the customer level only.
How can a consultant ensure agents can verify coverage?

Question

Universal Containers maintains their service level agreements at the customer level only.  How can a consultant ensure agents can verify coverage?

Examsnet · Accepted Answer

Correct Answer is :  Create Milestones, set up Entitlement Process, display the related List on the Account Page Layout.

Field Service Lightning Consultant Test 1