American customers expect high quality. When the quality of a manufactured product is raised, it in turn raises customer expectations. A company that believes that the quality of its products is satisfactory will soon discover that its customers are not similarly satisfied. The goal of Sunnybrook Corporation is to meet or exceed customer expectations.
Which of the following must be true on the basis of the statements above?

Question

Examsnet · Accepted Answer

Correct Answer is :  It is possible to meet the goal of Sunnybrook Corporation only if the quality of their products can be continually improved upon.

GMAT Verbal Reasoning Practice Test 1