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ITIL 4 Foundation Exam Practice Test 2
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Question : 5
Total: 50
What is described by the service value system?
How all the components and activities of the organization work together as a system to enable value creation
Services based on one or more products, designed to address needs of a target consumer group
Joint activities performed by a service provider and a service consumer to ensure continual value co-creation D. How to apply the systems approach of the guiding principle think and work holistically
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