All stakeholders should understand the definition of “done” so that there aren’t any last-minute surprises. Defining “done” is critical to satisfy all stakeholders’ expectations and to make sure everyone agrees to what success is. The
other responses are incorrect. Defining “done” isn’t meant to be used to negotiate new functions or ideas, or to introduce new functions at the last minute. In addition, the definition of “done” isn’t a concept that evolves; it’s defined
for all aspects of the project.