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PMP Certification Mix Questions Test 4
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Question : 7
Total: 70
Working to foster stakeholder engagement, as the project manager, you know a combination of interpersonal skills and general management skills is needed. An example of a key interpersonal skill in stakeholder engagement is______________
Facilitating consensus
Influencing people
Resolving conflicts
Negotiating agreements
Validate
Solution:
Conflicts are common on projects and between stakeholders. Other interpersonal skills useful in managing stakeholder engagement are building trust, active listening and overcoming resistance to change.
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