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PMP Certification Practice Test 8
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Question : 2
Total: 72
Your software project is in the critical system testing stage when two of the senior members of the team come to you with a conflict on usage of the simulation software during testing. One senior member claims that the other person keeps the software engaged for almost all the working hours of the project. You decide to change their working schedules so that they no longer overlap. Which of the following techniques for conflict resolution are you using?
Compromising
Collaborating
Forcing
Smoothing
Validate
Solution:
The collaborating or problem solving approach is the best option as the PM is solving the project problem by taking out the overlapping of activities.
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