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SF Administrative Essentials for Experienced Admin (ADM-211) Test 1
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Question : 9
Total: 50
A company called Universal Containers would like to track bugs within Sales force. The company needs to track the bug's severity and type as well as its status and description. Bugs should be related to Cases, but the bug's owner will be different than the owner of the case. How can the Universal Containers administrator meet these requirements?
Create a section on the case page layout
Create a field on cases
Create a custom object for bugs and relate it to cases
Create a relationship between the standard bug object and the standard case object
Validate
Solution:
Explanation/Reference:
The relationship would be established using a look up to the cases object so that independent ownership can be established. It will also allow the related bugs to be visible as a related list on the cases screen.
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