It is the teacher’s responsibility to help in solving, to the best of his/her ability, any problem that a student faces in order that it does not hinder their learning. He/she should be ready to lend a patient ear to their grievances and extend all possible help. The student’s problem could possibly be about their parents themselves; so, involving them would not help. Stopping them from visiting the teacher’s house again would deter them from opening up about any problem being faced. Suggestion to meet the Principal would also be futile because students generally perceive the Principal as an authoritative figure and not someone in whom they could confide.