The correct response is the classification of projects in terms of their complexity in two areas: project requirements and the technological approach. Complex projects are well-suited for the out-of-the-box agile methodology because they
have some degree of uncertainty with requirements and technology. Projects that are simple or have low complexity can tailor some of the agile methods to suit the project. The other responses are incorrect because systems thinking
is not part of conflict resolution for project requirements; looking for software defects is part of software testing; system thinking doesn’t address poorly performing projects.